NYSVMS Webinar: Meet the OPD Director
How complaints against veterinarians are resolved
Event Details
Even the best vets make mistakes, so a complaint is a necessary part of serving the public. But how worried should you be?
If you understand how those complaints will be evaluated, you can be better prepared to show that you used good professional judgment, even if something did go wrong on your watch.
That’s why we have invited as our webinar speaker the Director of the Office of Professional Discipline, Dennis Spillane.
He will help you understand the overall complaints process, and what you can do today to make sure that you get the best result possible. This will help you avoid unnecessary penalties and maybe help you worry a little less when clients threaten you with a complaint.
For More Information:
Dennis Spillane oversees 18 attorneys and 80 investigators statewide who investigate and prosecute professional misconduct in any of the 55 licenses professions, containing a million licenses. He was admitted to the New York Bar in 1979 and has served as Assistant District Attorney in the Bronx and as the Principal Attorney of the Tax Enforcement Division of the NY State Department. He works closely with the Board of Veterinary Medicine to ensure that regulations and guidelines can lead to making clear decisions about professional practice.